Reference

Terms That Cover Your Account on pika77

These terms set out what you agree to when you open and use your pika77 account — covering deposits via DANA, OVO, GoPay, account access, and how we handle your activity.

Applies to all account activityDANA, OVO, GoPay coveredIndonesia-eligible regions onlyReviewed periodically

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REACH US DIRECTLY

Contact Us About These Terms

Questions about specific clauses, account suspensions, or wallet transaction disputes can be raised directly with our support team. We handle terms-related queries through live chat, email, and our in-app help centre. Bring your account ID and any relevant transaction reference so we can respond accurately and without delay.

Team online

Live Chat

Open the chat icon from your account dashboard. Our team picks up terms and account queries directly — no need to fill in a form first.

Email Support

Send your terms query or dispute to our support address. Include your account ID and the clause or transaction in question for a faster resolution.

Help Centre

Our in-app help centre covers common terms questions — account rules, wallet eligibility, and what happens when a transaction is flagged for review.

What These Terms Actually Cover

pika77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on pika77, you confirm that you have read and agreed to these terms in full. They apply to every session — whether you log in on mobile via browser, top up your wallet using OVO, or place a bet on a Liga

1
1 match through our sportsbook. Each wallet transaction you make, including deposits from DANA or GoPay, is processed under the conditions outlined here. We reserve the right to suspend or close an account if activity violates these terms — for example, if account credentials are shared,
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if a single person opens multiple accounts, or if a transaction appears fraudulent. Withdrawals require identity verification before funds are released to your wallet. We may update these terms periodically; continued use of the platform after any update means you accept the revised version. If you
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do not agree with any update, you should stop using the account and contact our support team to discuss your options. Availability of our platform and all features described within these terms depends on local law and the eligible region you access from.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

How pika77 Manages Your Account Under These Terms

We handle account data, wallet records, and session activity in line with these terms. Retention periods, cookie use, and security practices are all governed by the policies linked from your account settings page — not by separate undisclosed rules. If you want to request changes to your account data or ask how long we hold your transaction history, contact support with your account ID.

Data Retention

We keep transaction records, including DANA, OVO, and GoPay deposits, for the period required under our data policy. You can request a summary via support.

Cookie Use

Cookies are used to maintain your login session and remember your device. You can adjust cookie settings in your browser, though some features may not work without them.

Account Security

Your account is protected by password and OTP verification. Do not share login credentials — shared access violates these terms and may result in account suspension.

Requesting Changes

To update personal details, request data deletion, or ask about retention, reach out via live chat or email with your account ID and the specific request you need handled.

Common Questions About These Terms

Here are the questions we hear most often about how these terms apply to your account — covering wallets, access, updates, and what happens if something goes wrong.

Yes. Every transaction on your account — whether via DANA, OVO, GoPay, bank transfer, or QRIS — falls under these terms. Wallet-specific processing steps are noted in the deposit and withdrawal sections.

We'll notify you through your account dashboard or registered contact. Continuing to use the platform after the update date means you accept the new version. You can contact support if you have questions about any change.

No. These terms allow one account per person. Duplicate accounts may be suspended and any wallet balance held pending review. If you've accidentally created a second account, contact support immediately.

Raise it through live chat or email with your account ID and transaction reference. Our team will review against the terms in place at the time the transaction occurred and respond in writing.

Availability depends on local law and the eligible region you access from. Players in Jakarta and Surabaya can check current access status by attempting to load the platform on their device.

Sharing account credentials, opening multiple accounts, using a wallet that belongs to someone else, or attempting to manipulate account activity are all violations. Each may result in suspension or permanent account closure.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover Your Account on pika77

Contact Us About These Terms

Live Chat

Email Support

Help Centre

How pika77 Manages Your Account Under These Terms

Data Retention

Cookie Use

Account Security

Requesting Changes

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA and GoPay?

02 What happens if pika77 updates these terms?

03 Can I have more than one account on pika77?

04 How do I dispute a transaction or a decision made under these terms?

05 Is access to pika77 available everywhere in Indonesia?

06 What counts as a violation of these terms?

Terms & Conditions

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